Opinion: Is UX the new CX?

Opinion: Is UX the new CX?

“Every problem introduces you to yourself.  It shows you how you think and what you are made of,” writes Johan Kruger, Head of Context at Consulta, quoting John Maxwell. By nature, mankind is resilient, constantly driving towards a shared aspiration to grow, not only...
Smarter manufacturing: What are the challenges?

Smarter manufacturing: What are the challenges?

The manufacturing industry is on the cusp of a new digital-first era, writes Ronald Ravel, Director B2B South Africa, dynabook South Africa. Technology is changing everything from design to production. It’s no surprise then, that digital transformation has become top...