by Dianne Bayley | Jul 3, 2023 | Security and Legal
The importance of data for today’s business cannot be overstated, and when it comes to cybersecurity, complacency can be your worst enemy, writes Saurabh Prasad, Senior Solution Architect at In2IT Technologies. Being vigilant to the threats in the cybercrime...
by Dianne Bayley | Jul 6, 2021 | Innovation
Encouraging public sector organisations to become more innovative has always been important, writes Kgomotso Lebele, Managing Director for Health and Public Service at Accenture in Africa. However, doing so has likely never mattered more as the world wrestles with the...
by Dianne Bayley | Jan 25, 2020 | Security and Legal
Managed security service providers (MSSPs) are likely to be in the spotlight over the next few years as the scale and sophistication of cyberattacks increase at alarming rates, writes Paul Grapendaal, Head of Managed Services at Nclose. In its latest report, the SA...
by Dianne Bayley | Jun 14, 2016 | Features
OPINION ~ By Mpumi Nhlapo, Head, Sales & Service Management, T-Systems South Africa Providing social customer service and support in today’s multi-channel environment is by no means an easy task. Previously customers were forced to interact with organisations...