by Dianne Bayley | Nov 23, 2020 | Sustainability
One of the realities of the COVID-19 pandemic is the fact that it has made people realise the importance of having adequate life, disability, and funeral cover in place. And with clients considered the most disruptive force in the insurance industry, insurers would do...
by Dianne Bayley | Apr 13, 2020 | Sustainability
The current lockdown is testing the ability of business to adapt quickly to changing market conditions. Companies that have embraced more digital ways of working have been far less impacted. Several slower respondents are turning their focus away from only the cost...
by Dianne Bayley | Mar 3, 2020 | Uncategorized
Disruption is a term used increasingly often in a digital environment. But what does it mean for insurers looking to differentiate themselves from the rise of agile insurtechs and fintechs? Jaco Swanepoel, founder and CEO of SilverBridge, examines the impact of...
by Dianne Bayley | Jan 28, 2020 | Innovation
Research shows that insurance executives are recognising the opportunities associated with big data. Of course, they are no stranger to the importance of data analysis given how the industry is built around understanding market requirements and developing solutions...
by Dianne Bayley | Aug 19, 2019 | Sustainability
In today’s digital world, insurers must adapt to better service the needs of customers who have come to expect an integrated experience across all channels. Ben Burger, managing executive at SilverBridge, says this continuous customer journey requires a different...