by Dianne Bayley | Aug 6, 2019 | Fintech
In today’s digital world, insurers must adapt to better service the needs of customers who have come to expect an integrated experience across all channels. Ben Burger, Managing Executive at SilverBridge, says this continuous customer journey requires a different...
by Kathy Gibson | Mar 27, 2019 | Workplace 2020
Customer expectations have always presented insurers with unique challenges. Henlo Ueckermann, IT Operations Manager at SilverBridge, believes new technologies will enable insurers to better respond to these expectations. One of these developments in technology,...
by Dianne Bayley | Nov 23, 2017 | Security and Legal
Software as a Service (SaaS) and the cloud have become essential components to grow a business in the digital environment. Patrick Ashton, managing executive of Cirrus, a subsidiary of the SilverBridge Group, believes that insurers across Africa will significantly...
by Dianne Bayley | Mar 15, 2017 | Features, ITSM and Application Development
The digital business landscape is driven by data. However, amid the risk of information overload, decision-makers need to embrace data analytics to get the competitive edge they need. Kelly Preston, data analytics manager at SilverBridge, examines how this is becoming...