Connected customers expect connected insurance

Connected customers expect connected insurance

In today’s digital world, insurers must adapt to better service the needs of customers who have come to expect an integrated experience across all channels. Ben Burger, Managing Executive at SilverBridge, says this continuous customer journey requires a different...
Cognitive computing to enhance insurance

Cognitive computing to enhance insurance

Customer expectations have always presented insurers with unique challenges. Henlo Ueckermann, IT Operations Manager at SilverBridge, believes  new technologies will enable insurers to better respond to these expectations. One of these developments in technology,...
SaaS to transform insurance industry

SaaS to transform insurance industry

Software as a Service (SaaS) and the cloud have become essential components to grow a business in the digital environment. Patrick Ashton, managing executive of Cirrus, a subsidiary of the SilverBridge Group, believes that insurers across Africa will significantly...