by Dianne Bayley | Jul 24, 2017 | Innovation
Our smartphones are now the communications hub from which we manage our daily lives, and any business serious about customer service and about growing their market share needs to service their market in the app-based environment. This should not be seen as a chore, or...
by Dianne Bayley | Feb 27, 2017 | Features
By Sekete Patrick Maphopha, NetApp Africa CTO and Technology Evangelist If you watch Dragon’s Den or The Apprentice, the majority of the proposed business ideas – not necessarily that receive investment – are online-based businesses or apps. In the very least, budding...
by Dianne Bayley | Dec 11, 2016 | Features
By Hitendra Naik, Director of Innovation, Middle East, Turkey & Africa at Intel Corporation When we speak about disruption, we often default to unicorn companies like Uber and Airbnb, which shook up the global taxi and hotel industries, respectively. But with the...
by Dianne Bayley | Sep 20, 2016 | Features
By Rich Hillebrecht, Chief Information Officer, Riverbed Technology The engine of the global economy is increasingly transitioning towards digital services. Businesses are shifting focus from mass-manufactured, mass-marketed products to an immersive market of custom...