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South Africa’s BPO sector rides wave of global business recovery

South Africa’s BPO sector rides wave of global business recovery

by Dianne Bayley | Nov 24, 2021 | Sustainability

The consequences of the pandemic have affected business and markets all over the world, and at the same, it has reshaped business and outsourcing trends. Aspects such as geographic diversification, budget optimisation, operational efficiencies, tech and digitisation,...
Devil is in the detail: National Minimum Wage

Devil is in the detail: National Minimum Wage

by Dianne Bayley | Feb 19, 2017 | Features, Workplace 2020

By Aadil Patel and Kirsten Caddy, Cliffe Dekker Hofmeyr Deputy President Cyril Ramaphosa last week announced that representatives of government, business, the community sector and two of the three labour federations represented at The National Economic Development and...
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