by Dianne Bayley | Dec 2, 2016 | Features
By Tom Pegrume, Vice President EMEA Emerging Markets at Hitachi Data Systems The business world is changing. Historically, businesses were “analogue” in that they had a bricks-and-mortar store where customers would interact with real people and things were...
by Dianne Bayley | Dec 2, 2016 | Features
Roger Norton CEO at Startup Studio Playlogix.com, which helps entrepreneurs and corporate R&D projects build technology, looks at what lessons corporates can learn from startups about innovation and what they can do differently to compete better. Innovation is the...
by Dianne Bayley | Dec 2, 2016 | ITSM and Application Development
Managing companies has always been a challenge, but the essence of this task is being transformed through the increasingly rapid economic changes taking place. On one hand, mergers or new products are leading companies to maximise their market share and expand, while...
by Dianne Bayley | Dec 2, 2016 | ITSM and Application Development
By Edward Carbutt Service design is a stage of the information technology service management (ITSM) lifecycle that is rarely given the attention and thought that it warrants, to the potential detriment of the company. It’s a critical part of implementing any new...
by Dianne Bayley | Dec 2, 2016 | Features
By Siya Madyibi, Head of Corporate, External and Legal Affairs Microsoft SA Despite 98% of non-profits indicating that technology is very important to their operations, the sector still faces challenges to its digital transformation, compared to other industries. ...
by Dianne Bayley | Dec 2, 2016 | Features
We all carry a stack of loyalty cards in our wallets, for medical aid, banks, retail stores, coffee shops, grocery stores, chemists, the local health shop, book stores, airline miles, your spa and many more. On paper you look like a loyal customer, but behind the...
by admin | Dec 2, 2016 | Features, Past Editions
IT swings to cross-cloud, New data centre trends, and banking in the digital world. Read the latest magazine here.
by Dianne Bayley | Nov 29, 2016 | Innovation
CA Southern Africa has revealed its “chore versus core” campaign which delivers ITMaaS solutions to the market. According to Gary Lawrence, MD of CA Southern Africa, leveraging IT to deliver consistent, quality customer service is pivotal to competitive advantage in...
by Dianne Bayley | Nov 11, 2016 | Report-back
Kathy Gibson attended SAP TechEd in Barcelona, where leadership, HANA2, analytics, an Apple-SAP partnership and IoT were announced and discussed. See all the information that came out of the conference. How to do digital transformation Digital transformation shouldn’t...
by Dianne Bayley | Nov 11, 2016 | Features
Analysts tell us that literally billions of devices will be connected to the Internet of Things (IoT) within the next few years. But they largely fail to talk about how companies will process and analyse the billions of data streams that will be produced. Kathy Gibson...
