Dealing with brand crisis from poor service

Dealing with brand crisis from poor service

By Diana Costelha, Business Consultant at Merchants Brand crises are a harsh reality for all organisations and dealing with them is not becoming any easier. Instead, it has become a complex tasks that requires constant supervision. We live in a digital world and...
Four Industrial Revolutions and an IoT

Four Industrial Revolutions and an IoT

By Gary de Menezes, Country Manager Southern Africa, NetApp Industry 4.0 refers to the fourth industrial revolution – the first being manufacturing and mechanisation, the second mass production and the third the digital revolution. The next iteration will be the...
Are your staff members costing your business?

Are your staff members costing your business?

By Candace van Zyl, marketing manager, QuickEasy Software “Productivity and growth of productivity must be the first economic consideration at all times, not the last. That is the source of technological innovation, jobs and wealth.” ~ William E. Simon The longer I’ve...
Satellite powers Facebook in Africa

Satellite powers Facebook in Africa

Satellite operator SES recently announced a satellite broadband deal with Facebook to provide high-speed broadband connectivity services to sub-Saharan Africa. The agreement will support Facebook’s Express WiFi programme that is part of its Internet.org initiative....
Smart cities and even smarter threats?

Smart cities and even smarter threats?

Kathy Gibson recently reported Kaspersky Labs’ Cybersecurity conference in Baku that Smart cities are on their way. Around the world, cities are looking to connected infrastructure and communications to improve service delivery to citizens – but the benefits of smart...
Cutting skills budget: Beheading the future

Cutting skills budget: Beheading the future

The first quarter of 2016 is complete. The finance speech has been delivered, and most companies have begun re-evaluating their budgets for the next financial year. Understandably, most will be searching for cost-cutting avenues, contemplating what constitutes...
Work through the outage, not around it

Work through the outage, not around it

By Brandon Bekker, Managing Director at Mimecast South Africa In the last few years, load shedding has become a reality in South Africa and a very regular occurrence within many businesses. It leaves organisations battling to keep operations up and running when the...