Cloud at the heart of next-gen technology
Cloud computing is far from a new technology. From Dropbox and Gmail, to Twitter and Facebook, almost everyone runs parts of their business and personal lives through a cloud platform. The common maxim today is that all forward-thinking businesses are looking to...
Leaders drive business success
For many, the title of manager or leader means that you earn a significant salary and have absolute control while delegating the work to others. But, this is not a sustainable form of leadership, particularly not in the modern workplace. By Dr. Jopie de Beer, CEO of...
TFG cultivates online fashion
TFG has launched two new online fashion stores - Donna and The FIX - this month giving women greater access to relevant, fast and affordable fashion. These online stores complement the 100 Donna and 194 The FIX bricks and mortar stores located throughout South Africa,...
Tap and go: yes or no?
Contactless card, or “tap and go”, payments are slowly gaining popularity as more banks and retailers adopt this method of payment. Shoppers with the technology-enabled cards are benefitting from the speed and convenience that contactless payments offer. However, with...
The evolution of the claims handling process
Technology has come a long way in terms of the efficiency in handling healthcare claims since the early 1990s. Through the development of specific coding systems and ever more advanced rules engines and algorithms, artificial intelligence and human clinical expertise...
Blockchain to measure conservation efforts
ixo Foundation, the non-profit open-source software development foundation that is building the ixo Blockchain for Impac’, has partnered with the Seneca Park Zoo Society to measure impact for global conservation projects and develop funding flows for zoos and...
What can businesses learn from the world’s biggest race?
Capturing the hundreds of individual stories and updates throughout the Tour de France is impossible through cameras alone, which is why digital transformation and emerging technologies are pivotal in bringing to life every captivating moment of the race’s 105th...
HR, people drive the intelligent enterprise
As digitalisation takes off in organisations around the world, the reality of implementing it is proving more difficult than anticipated. Human resources (HR) is a key roleplayer in making sure digitalisationis adopted across the enterprise, and makes a real...
Malware gets personal as BEC, ransomware grow
Malware attacks are becoming more personalised, a trend that is evidenced by the massive growth in business email compromises (BECs) recorded. Kathy Gibson was at the Trend Micro update on malware, which included specific figures for South Africa for the first time....
Customer experience: you’re probably doing it wrong
Gone are the days of customer service consisting of treating buyers with common courtesy. “Customer service has been disrupted by an expectation of a total customer experience that is dictated by the customer, not company policies,” says Juanita Vorster, a...
Unlock the power of personalisation with in-store WiFi
The exponential rise of disruptive technology trends has added a new dimension to consumer expectations. Connectivity is now one of the most critical differentiators and businesses have no choice but to provide customers with internet connectivity while they are...
Inside the workplace of the future
We already have an idea of how digitalization, and above all new technologies like machine learning, big-data analytics or IoT, will change companies' business models — and are already changing them on a wide scale. So now's the time to examine more closely how...
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