by Dianne Bayley | Jun 19, 2023 | Innovation
Conversations about customer experience tend to lean toward ubiquitous consumer-facing brands like Amazon and Netflix, writes Poornima Ramaswamy, Chief Transformation Officer, Qlik. Both have built their reputations and success on knowing their customers intimately...
by Dianne Bayley | Aug 24, 2021 | Uncategorized
Issues around gender inequality and social injustices affect us all because of the interconnectedness of human beings, and are consequences of the decisions made by previous generations. This is the opinion of Oscar-winning and globally acclaimed, South African-born...
by Dianne Bayley | Jun 11, 2019 | Innovation
With the rise of multi-media platforms offering different types of content from text to video to images, the race is on to win consumers’ time and attention, writes James de Waal, Head of Marketing, Business Imaging Group, Canon South Africa. Innovative companies,...
by Dianne Bayley | Sep 18, 2017 | Sustainability
By Werner Vogels, CTO of Amazon.com When a technology has its breakthrough, can often only be determined in hindsight. In the case of artificial intelligence (AI) and machine learning (ML), this is different. ML is that part of AI that describes rules and recognizes...
by Dianne Bayley | Nov 4, 2016 | Features
By Graham Beneke, Technical Pre-Sales Specialist at Datacentrix and Chairman of the Internet Service Providers’ Association (ISPA) Fibre optic technology could catapult the African internet economy into the future, in much the same way that the cellphone...